+61 2 9222 8000
Diamond Conway
Privacy Policy
  1. About this Privacy Policy
    1. Definitions In this Policy, capitalised words and expression have the meanings given to them in clause 4 (Dictionary).
    2. Collection statement
      1. In order to deliver products and services to You, We will collect, use and disclose Your Confidential Information. We will only collect, use and disclose Your Confidential Information for such purposes in accordance with this Privacy Policy.
      2. Your privacy is important to Us. For that reason, please read this Privacy Policy carefully and get in contact with Us if you have any questions. You can contact Us through the contact details published on Our Website.
    3. Changes to this Privacy Policy We may, at any time and from time to time, make changes to this Privacy Policy, and We are not required to notify You of any changes We make. Your acceptance of any such change will be deemed to be given if You continue to use Our Website or provide Us with Your Confidential Information after the change.
    4. Your agreement By using Our Website or any product or service offered by Us, You agree to the terms of this Privacy Policy and are taken to have read and understood the terms of this Privacy Policy.
  2. Your Confidential Information
    1. Collection of Your Confidential Information
      1. We may collect Your Confidential Information from You in the course of Your use of Our Website, or in course of providing Our products and services to You (for example, if You provide Us with copies of Your ID through email).
      2. In some circumstances, the provision of Your Confidential Information may be optional.
      3. We do not however collect any Sensitive Information about You.
      4. The purpose for which We collect You Confidential Information is to provide You with Our products and services.
    2. Use of Your Confidential Information We may use Your Confidential Information to:
      1. provide You with Our products and services;
      2. conduct Our business generally;
      3. comply with any of Our obligations at law; and
      4. do any other thing for which You provide Your consent.
    3. Disclosure of Your Confidential Information We will only disclose Your Confidential Information for the purpose(s) for which Your Confidential Information is collected.
    4. Access and correction of Your Confidential Information APP12 allows You to get access to, and correct, Your Confidential Information that We hold about You in certain circumstances. If You would like to obtain such access, please contact Us through the contact details published on Our Website.
    5. Security of Your Confidential Information We have processes in place to ensure the security of Your Confidential Information, including encryption of all data when it is transferred to Our service providers and limitations on access to Your Confidential Information within Our organisation.
    6. Transfer of Your Confidential Information out of Australia Our Website may not hosted in Australia. For that reason, We may transfer all data on Our Website (including all Your Confidential Information) to Our hosting service provider in the such other jurisdiction in which Our Website is hosted, including Asia, Europe and the United States of America. You hereby consent to this transfer.
  3. Other matters
    1. Legal professional privilege Nothing in this Privacy Policy is intended to affect Our obligations in respect of any applicable legal professional privilege.
    2. Cookies
      1. In collecting Your Confidential Information, We may use Analytical Tools, but only in accordance with this Privacy Policy. You Confidential Information may also be subject to Analytical Tools used by Our service providers and other authorised third parties.
      2. You may, though Your device used to access Our Website, reject the use of Analytical Tools.
    3. Complaints – IDR If You have a concern or a complaint in relation to Our collection, use or disclosure of Your Confidential Information, You should contact Us with that concern or complaint. We will endeavour to resolve any concern or complaint expeditiously in consultation with You.
    4. Complaints – EDR If You are unhappy with Our resolution of Your concern or complaint under clause 3.3 or We do not resolve it within 30 days, You may lodge Your concern or complaint with the OAIC at:
      Office of the Australian Information Commissioner
      Address: GPO Box 5218, Sydney NSW 2001
      Phone: 1300 363 992
      Email: enquiries@oaic.gov.au
      Website: www.oaic.gov.au
  4. Dictionary
    Term Definitions
    Analytical Tools means any method, program or tool which measures, collects and analyses web data and visitor behaviour on a website, including without limitation cookies, web beacons AWStats and Google Analytics.
    APP means an Australian Privacy Principle as set out in Schedule 1 of the Privacy Act, and by way of example, “APP6” is a reference to Australian Privacy Principle 6.
    Credit Information has the meaning given to it in the Privacy Act.
    Credit Eligibility Information has the meaning given to it in the Privacy Act.
    OAIC means Office of the Australian Information Commissioner.
    Personal Information has the meaning given to it in the Privacy Act.
    Privacy Act means the Privacy Act 1988 (Cth).
    Privacy Policy means this privacy policy as amended from time to time.
    Sensitive Information has the meaning given to it in the Privacy Act.
    Us means Diamond Conway ABN 29 033 766 420, and We and Our have a corresponding meaning.
    You means any person who accesses or uses Our Website, and as the context permits includes that person’s officers, employees, contractors, or agents.
    Your Confidential Information in relation to You, any Personal Information, Credit Information and Credit Eligibility Information.
    Website means any website maintained by Us from time to time, including the website on which this Privacy Policy is published or otherwise made available for download.